Communication
We communicate with you primarily by email. Please provide
an accurate email address with your order. We encourage you to
provide an accurate email address and to investigate your
internet browser and security programs to ensure that you will
receive emails from us regarding your order and shipments(s).
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Back Orders
In the rare event a popular item is out-of-stock, or
shipping must be delayed, we will place your order on 'temporary
back-order status'.
The moment we have your back-ordered item back in stock, we
will ship it to you immediately. If your order contains multiple
items, we will ship those products we have on hand at the time
of the original order, and send any back ordered items once they
arrive in our warehouse. No extra shipping charge will be
incurred by you for back-order shipping.
If the delay is going to be significantly lengthy, you'll see a full explanation and delivery time prognosis shown on that product's web page.
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Return of Products
Returning Unused Products: We do NOT accept returns
- EXCEPT – in cases where we inadvertently ship an incorrect
product. When you purchase from us, you assume responsibility
for the veracity, accuracy and correctness of your purchase. Simply stated, you buy it, you own it
… unless you are shipped an incorrect item, or there is shipping damage
inherent with the product. In those cases, we will provide fast, fair, full and complete resolution
... usually in the form of a free replacement product and shipment.
Returning Used Products: We cannot (and do not) accept
returns on items that have been opened, used or have their
safety seals broken. If you open it and/or sample it, you own it.
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Sales Tax
If you live outside North Carolina, USA and your order is
going to a physical address outside of North Carolina, USA ...
you will NOT be subject to Sales Tax of any kind.
We only charge Sales Tax - IF - a). you reside in North
Carolina, USA and make a purchase, regardless of delivery
location, or b). your order is shipped to a physical address
within North Carolina AND you live outside the state.
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Security & Privacy
Our basic policy is very simple: We will never provide your
private, personal information to anyone - ever.
We protect your personal information as if it were our own.
We use the private data you provide to us for four specific
purposes only:
- to process your order(s),
- to reply to your inquiries and questions,
- to provide our newsletter via email and/or our catalog via
ground mail, and
- to incorporate your feedback into improvements to our
day-to-day operations and Web site.
We will never give away, sell, or rent your private, personal
information or specific account activity to anyone for any
reason except as required by law and when we believe that
disclosure is necessary to protect our rights and/or to comply
with a judicial proceeding, court order, or legal process served
on our Web site.
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Our Web Site & Shopping Cart:
Our shopping cart automatically secures your personal
information from unauthorized access, use or disclosure. It
secures the personally identifiable information you provide on
computer servers in a controlled, secure environment, protected
from unauthorized access, use or disclosure.
When sensitive personal information (such as a credit card
number and other financial information) is transmitted over the
Internet, it is protected through the use of a state-of-the-art
encryption, Secure Socket Layer (SSL) protocol. The
information is encrypted on your computer, sent through the
Internet as jumbled code, and decoded on
www.OrganicsWholesale.com's secure server. It cannot be read in
transit.
You can shop at www.organicpharmacy.org online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see: http://www.authorize.net/resources/howitworksdiagram). The company adheres to strict industry standards for payment processing, including:
> 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. :
> Industry leading encryption hardware and software methods and security protocols to protect customer information. :
> Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.net Privacy Policy (see: http://www.authorize.net/company/privacy/).
www.OrganicsWholesale.com is also registered with the Authorize.Net Verified Merchant Seal program.
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Shipping Policies
Our shipping policies are stated in our Shipping Info
pages. Please contact us in advance of ordering if you have
questions regarding our shipping policies. Click
here to view the Shipping Info pages.
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Terms & Conditions of Sale
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL
AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
This Agreement contains the terms and conditions that apply to
your purchase from the Organics Wholesale and
www.OrganicsWholesale.com (a d.b.a. of Organic Pharmacy, Inc.)
the entity named on the invoice ("Organics
Wholesale") that will be provided to you ("Customer") on
orders for products sold in the United States. By accepting
delivery of the products described on that invoice, Customer
agrees to be bound by and accepts these terms and conditions.
THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS
SIGNED A SEPARATE FORMAL PURCHASE AGREEMENT WITH Organic
Wholesale, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR
(ii) UNLESS OTHER Organics Wholesale STANDARD TERMS APPLY TO THE
TRANSACTION. These terms and conditions are subject to change
without prior written notice at any time, in Organic Wholesale's
sole discretion.
1. Other Documents: These terms and conditions may NOT be
altered, supplemented, or amended by the use of any other
document(s). Any attempt to alter, supplement or amend this
document or to enter an order for product(s) which is subject to
additional or altered terms and conditions will be null and
void, unless otherwise agreed to in a written agreement signed
by both Customer and Organics Wholesale
2. Governing Law: THIS AGREEMENT AND ANY SALES THEREUNDER
SHALL BE GOVERNED BY THE LAWS OF THE STATE OF NORTH CAROLINA,
WITHOUT REGARD TO CONFLICTS OF LAWS RULES.
3. Payment Terms; Orders; Quotes; Interest: Terms of payment
are within Organics Wholesale's sole
discretion, and unless otherwise agreed to by Organic Wholesale,
payment must be received by Organics Wholesale prior to
Organics Wholesale's acceptance of an order.
Payment for the products will be made by credit card, wire
transfer, or some other prearranged payment method unless credit
terms have been agreed to by Organics Wholesale. Invoices are
due and payable within the time period noted on the this
invoice, measured from the date of the invoice. Organics
Wholesale may invoice parts of an order separately. Orders are
not binding upon Organics Wholesale until accepted by Organics
Wholesale. Any cost estimate or price quotations given by
Organics Wholesale will be valid for the period stated on the
quotation. Customer agrees to pay interest on all past-due sums
at the highest rate allowed by law.
4. Shipping Charges; Taxes: Separate charges for shipping and
handling will be shown on Organics Wholesale's invoice(s).
Unless Customer provides Organics Wholesale with a valid and
correct tax exemption certificate applicable to the product
ship-to location prior to Organics Wholesale acceptance of the
order, the Customer is responsible for sales and all other taxes
associated with the order, however designated, except for
Organics Wholesale franchise taxes and taxes on Organics
Wholesale's net income. If applicable, a separate charge for
taxes will be shown on Organics Wholesale's invoice.
5. Title; Risk of Loss: Title to products passes from
Organics Wholesale to Customer on shipment from Organics
Wholesale's facility and or vendor's warehouses. Loss or damage
that occurs during shipping by a carrier selected by Organics
Wholesale is Organics Wholesale's responsibility. Loss or damage
that occurs during shipping by a carrier selected by Customer is
Customer's responsibility.
6. Warranties, Disclaimers: Organics Wholesale DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
IMPLIED WARRANTIES OF' MECHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. In addition to these Terms and Conditions,
customer agrees to be bound by the acceptance of contract terms
contained elsewhere in this site.
7. Return Policies: Organics Wholesale products that are
purchased directly from Organics Wholesale by an end-user
Customer may be returned by Customer in accordance with Organics
Wholesale's Return Policy.
8. Products: Organics Wholesale's policy is one of on-going
product update and revision. Organics Wholesale may revise and
discontinue products at any time. Organics Wholesale reserves
the right to limit order quantity at any time without notice.
Prices and promotions are subject to change without notice.
9. Limitation of Liability: Organics Wholesale DOES NOT
ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING
ANY LIABILITY FOR PRODUCTS FOR ANY REASON. Organics Wholesale
WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER
CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY
ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN.
10. Arbitration: Any claim, dispute or controversy (whether
in contract, tort, or otherwise, whether pre-existing, present
or future, and including statutory, common law, intentional tort
and equitable claims) against Organic Wholesale, its agents,
employees, subcontractors, vendor-partners, successors, assigns
or affiliates (collectively for purposes of this paragraph,
"Organic Wholesale") arising from or relating to this Agreement,
its interpretation, or the breach, termination or validity
thereof, the relationships which result from this Agreement
(including, to the full extent permitted by applicable law,
relationships with third parties who are not signatories to this
Agreement), Organics Wholesale's advertising, any related
purchase, including the validity of this arbitration clause
shall be resolved exclusively and finally by binding arbitration
administered by the National Arbitration Forum (NAF) under its
Code of Procedure then in effect (available via the Internet at
http://www.arb-forum.com , or via telephone at 1-800-474-2371).
The arbitration will be conducted before a single arbitrator,
and will be limited solely to the dispute or controversy between
Customer and Organics Wholesale. The arbitration shall be held
in Asheville, Buncombe County, North Carolina at the office of
Organic Wholesale, by telephone, or online. Any award of the
arbitrator(s) shall be final and binding on each of the parties,
and may be entered as a judgment in any court of competent
jurisdiction. Information may be obtained and claims may be
filed at any office of the NAF or at P.O. Box 50191,
Minneapolis, MN 55405.
11. Applicable Law; Not For Resale: Customer agrees to comply
with all applicable laws and regulations of the various states
and of the United States. Customer agrees and represents that it
is buying for its own internal use only, and not for resale.
Organics Wholesale has separate terms and conditions governing
resales.
12. Headings: The section headings used herein are for
convenience of reference only and do not form a part of these
terms and conditions, and no construction or inference shall be
derived therefrom.
13. Acceptance: By ordering any product from Organic
Wholesale, whether by clicking through over the internet,
telephone, facsimile or otherwise, the customer agrees to be
bound by these Terms and Conditions of Sale, as well as the
"Acceptance of Contract Terms" contained elsewhere in the
Organics Wholesale site.
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Terms of Website Use
Acceptance of Contract Terms: The following ("Contract
Terms") are terms of a legal agreement between you ("customer")
and Organics Wholesale (a d.b.a. of Organic Pharmacy, Inc.").
By accessing, browsing and/or using this site: http://www.OrganicsWholesale.com ("Site"),
you acknowledge that you have read, understood, and agree to be
bound by these terms and to comply with all applicable laws and
regulations, including U.S. export and re-export control laws
and regulations.
If you do not agree to these terms, do not use this Site.
The material provided on this Site is protected by law,
including, but not limited to, United States Copyright Law and
international treaties. This Site is controlled and operated by
Organics Wholesale from its offices within the United States.
Organics Wholesale makes no representation that materials in the
Site are appropriate or available for use in other locations,
and access to them from territories where their contents are
illegal is prohibited. Those who choose to access this Site from
other locations do so on their own initiative and are
responsible for compliance with applicable local laws.
Any claim relating to, and the use of, this Site and the
materials contained herein is governed by the laws of the State
of North Carolina.
YOU SHOULD ALWAYS SPEAK WITH A HEALTHCARE PROFESSIONAL BEFORE
TAKING ANY DIETARY, NUTRITIONAL, HERBAL OR HOMEOPATHIC
SUPPLEMENT. Organics Wholesale does not warrant and shall have
no liability for information provided in this site regarding
recommendations concerning supplements for any and all health
purposes. This information is provided solely as a guideline to
be used when discussing a program with a healthcare
professional. The claims made about specific nutrients or
products have not been evaluated by the Food and Drug
Administration. Dietary supplements are not intended to
diagnose, treat, cure or prevent disease. Please consult with a
healthcare professional before starting any diet, exercise or
supplementation program. Organics Wholesale makes no guarantee
or warranty, express or implied, with respect to any products or
services sold, including any warranty of merchantability or
fitness for a particular purpose.
The information contained in this online site (the "Service")
is presented in summary form only and intended to provide broad
consumer understanding and knowledge of health care topics. The
information should not be considered complete and should not be
used in place of a visit, call, consultation or advice of your
physician or other health care provider. The Service does not
recommend the self-management of health problems. Information
obtained by using the Service is not exhaustive and does not
cover all diseases, ailments, physical conditions or their
treatment. Should you have any health care-related questions,
please call or see your physician or other health care provider
promptly. You should never disregard medical advice or delay in
seeking it because of something you have read here.
The information is compiled from a variety of sources
("Information Providers"). Neither Organics
Wholesale, nor any Information Provider shall be responsible
for information provided herein under any theory of liability or
indemnity. Liability of Organics Wholesale or Information
Providers, if any, for damages (including, without limitation,
liability arising out of contract, negligence, strict liability,
tort or patent or copyright infringement) shall not exceed the
fees paid by the user for the particular information or service
provided. In no event shall Organics Wholesale or any
Information Provider be liable for any damages other than the
amount referred to above, and all other damages, direct or
indirect, special, incidental, consequential or punitive, are
hereby excluded even if Organics Wholesale or Information
Provider has been advised of the possibility of such damages.
Information accessed through this online site is provided "AS
IS" and without warranty, express or implied. All implied
warranties of merchantability and fitness for a particular use
or purpose are hereby excluded. Organics Wholesale and
Information Providers make no warranty as to the reliability,
accuracy, timeliness, usefulness or completeness of the
information. Organics Wholesale and Information Providers cannot
and do not warrant against human and machine errors, omissions,
delays, interruptions or losses, including loss of data.
Organics Wholesale is not responsible for updating information
contained here, which may be rendered obsolete based upon
subsequent medical developments.
The information contained in this online site (the "Service")
is presented in summary form only and intended to provide broad
consumer understanding and knowledge of health care topics. The
information should not be considered complete and should not be
used in place of a visit, call, consultation or advice of your
physician or other health care provider. The Service does not
recommend the self-management of health problems. Information
obtained by using the Service is not exhaustive and does not
cover all diseases, ailments, physical conditions or their
treatment. Should you have any health care-related questions,
please call or see your physician or other health care provider
promptly. You should never disregard medical advice or delay in
seeking it because of something you have read here. If you are
under medical care or taking prescriptions, you should consult
with your physician as to the impact of Organics Wholesale
products on your health.
The Service is an online information and communications
service provided by Organics Wholesale,
subject to your compliance with the terms and conditions set
forth below, including all exhibits hereto and the other
information which is available in the registration process and
on the Service ("Information") and incorporated by reference in
this Agreement. This Agreement consists of the Disclaimer set
forth above and the terms and conditions set forth below,
including all exhibits hereto and the Information. PLEASE READ
THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE SERVICE.
BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THE
TERMS AND CONDITIONS SET FORTH BELOW AND THE DISCLAIMER AND
CONTRACT TERMS SET FORTH ABOVE. IF YOU ARE NOT WILLING TO BE
BOUND BY THESE TERMS AND CONDITIONS AND DISCLAIMER, YOU MAY NOT
ACCESS OR USE THE SERVICE. Organics Wholesale MAY MODIFY THIS
AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE
IMMEDIATELY UPON EITHER POSTING OF THE MODIFIED AGREEMENT OR
NOTIFYING YOU. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO
BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE
OF THE SERVICES SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF
THE MODIFIED AGREEMENT.
1. Software License. By this Agreement, Organics Wholesale
grants to you, subject to the terms of this Agreement, a
non-transferable and non-exclusive license to use for your
personal use only any software and documentation, together with
all updates, enhancements, modifications, and fixes thereto,
which are owned by Organics Wholesale and/or its Licensors.
Organics Wholesale has no obligation to update or modify any of
the foregoing.
2. Equipment. You must provide, at your own cost, all
telephone and other equipment and services (including where
necessary, telephone service and internet access service)
necessary to access the Service.
3. Copyright, Licenses, Use Restrictions and Idea
Submissions. The copyright in all material provided on this Site
is held by Organics Wholesale or by the original creator of the
material. Except as stated herein, none of the material may be
copied, reproduced, distributed, republished, downloaded,
displayed, posted or transmitted in any form or by any means,
including, but not limited to, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written
permission of Organics Wholesale or the copyright owner.
Permission is granted to display, copy, distribute and download
the materials on this Site for personal, non-commercial use
only, provided you do not modify the materials and that you
retain all copyright and other proprietary notices contained in
the materials. This permission terminates automatically if you
breach any of these terms or conditions. Upon termination, you
must immediately destroy any downloaded and printed materials.
You also may not, without Organics Wholesale's permission,
"mirror" any material contained on this Site on any other
server. Any unauthorized use of any material contained on this
Site may violate copyright laws, trademark laws, the laws of
privacy and publicity, and communications regulations and
statutes.
You agree to grant to Organics Wholesale a non-exclusive,
worldwide, royalty-free, perpetual license, with the right to
sublicense, to reproduce, distribute, transmit, create
derivative works of, publicly display and publicly perform any
materials and other information (including, without limitation,
ideas contained therein for new or improved products or
services) you submit to public areas of the Service (such as
bulletin boards, forums and chat rooms) by all means and in any
media now known or hereafter developed. You agree that you shall
have no recourse against Organics Wholesale for any alleged or
actual infringement or misappropriation of any proprietary right
in your communication to us.
4. Review. Organics Wholesale DOES NOT AND CANNOT REVIEW ALL
COMMUNICATIONS AND MATERIALS POSTED OR UPLOADED TO THE SERVICE
AND; IS NOT RESPONSIBLE FOR THE CONTENT OF THESE COMMUNICATIONS
AND MATERIALS. HOWEVER, Organics Wholesale RESERVES THE RIGHT TO
BLOCK OR REMOVE COMMUNICATIONS OR MATERIALS THAT IT DETERMINES
TO BE (A) ABUSIVE, DEFAMATORY, OR OBSCENE, (B) FRAUDULENT,
DECEPTIVE, OR MISLEADING, (C) IN VIOLATION OF A COPYRIGHT,
TRADEMARK OR; OTHER INTELLECTUAL PROPERTY RIGHT OF ANOTHER OR
(D) OFFENSIVE OR OTHERWISE UNACCEPTABLE TO Organics Wholesale AT
ITS SOLE DISCRETION. ANY MESSAGES, ADVICE, OPINIONS OR OTHER
INFORMATION CONTAINED IN ANY DISCUSSION AREA SHOULD NOT BE
CONSTRUED AS PROFESSIONAL ADVICE OR INSTRUCTION.
5. Indemnification. You agree to indemnify, defend and hold
harmless Organics Wholesale, its officers,
directors, employees, agents, licensors, suppliers and Licensors
(collectively the "Service Providers") from and against all
losses, expenses, damages and costs, including reasonable
attorneys' fees, resulting from any violation of this Agreement
or any activity related to your account (including negligent or
wrongful conduct) by you or any other person accessing the
Service using your Service account.
6. Third Party Rights. The provisions of paragraph 5
(Indemnification) are for the benefit of Organics Wholesale and
its officers, directors, employees, agents, licensors,
suppliers, and Licensors. Each of these individuals or entities
shall have the right to assert and enforce those provisions
directly against you on its own behalf.
7. Term; Termination. This Agreement shall commence upon your
accessing the Service and/or completing the registration
process. This Agreement may be terminated by Organics Wholesale
without notice at any time for any reason and may be terminated
by you upon notice to Organics Wholesale at any time for any
reason. The provisions of paragraphs 3 (Copyright, License, Use
Restrictions and Idea Submission), 5 (Indemnification), 6 (Third
Party Rights) and 8 (Miscellaneous) shall survive any
termination of this Agreement.
8. Miscellaneous. This Agreement shall be governed by and
construed in accordance with the laws of the State of North
Carolina. You agree that any legal action or proceeding between
Organics Wholesale and you for any purpose concerning this
Agreement or the parties' obligations hereunder shall be brought
exclusively in a court of competent jurisdiction sitting in
Sangamon County, Illinois. You hereby waive your right to a jury
trial in any action with respect to the subject matter of this
Agreement. Any cause of action or claim you may have with
respect to the Service must be commenced within one (1) year
after the claim or cause of action arises. Organic Wholesale's
failure to insist upon or enforce strict performance of any
provision of this Agreement shall not be construed as a waiver
of any provision or right. Neither the course of conduct between
the parties nor trade practice shall act to modify any provision
of this Agreement. Organics Wholesale may assign its rights and
duties under this Agreement to any party at any time without
notice to you.
Trademarks and service marks appearing on the Service may be
owned by Organics Wholesale or by other parties including third
parties not affiliated with Organic Wholesale..
9. Notice. Organics Wholesale may deliver notice to you under
this Agreement by means of electronic mail, a general notice on
the Service, or by written communication delivered by first
class U.S. mail to your address on record in Organic Wholesale's
account information. You may give notice to Organics Wholesale
at any time by e-mail at:
accounts@organicswholesale.com.
